SHIPPING POLICY

Effective Date: January 15, 2025

At Wrist Wonders, we are committed to providing fast, reliable shipping to all of our customers. Our goal is to ensure your purchase arrives promptly and safely. Please review our Shipping Policy for important details about how we process and ship orders.

Business Information:
Address:
123 Timepiece Lane,
Charleston, South Carolina, 29401,
United States

Contact Information:
Phone: (843) 555-0123
Email: support@wristwonders.com
Website: www.wristwonders.com

1. Order Processing

All orders are processed within 1-2 business days of receipt. Orders placed on weekends or holidays will be processed on the next business day. You will receive an email confirmation once your order has been shipped, which will include tracking information.

2. Shipping Methods

We offer a variety of shipping options to meet your needs. Available shipping methods may vary depending on your location:

  • Standard Shipping: Estimated delivery time of 5-7 business days.
  • Expedited Shipping: Estimated delivery time of 2-3 business days.
  • Overnight Shipping: Estimated delivery time of 1 business day.

Shipping times may vary based on the destination and carrier.

3. Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order, the shipping method selected, and the delivery address. You can view the shipping cost before finalizing your purchase during the checkout process.

4. International Shipping

We currently offer international shipping to select countries. International shipping rates and delivery times will vary depending on the destination. Please note that any customs duties, taxes, or additional fees incurred during international shipping are the responsibility of the customer.

5. Shipping Restrictions

We are unable to ship to P.O. Boxes or APO/FPO addresses. Additionally, certain products may not be available for shipping to all locations due to size, weight, or local regulations.

6. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment. Please note that it may take up to 24 hours for tracking information to appear in the carrier’s system.

7. Shipping Delays

While we strive to ensure timely delivery, there may be unforeseen delays caused by the carrier or factors beyond our control, such as weather, holidays, or natural disasters. We are not responsible for any shipping delays or disruptions caused by third-party carriers.

8. Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact our customer service team at support@wristwonders.com within 7 days of receiving the shipment. We will work with the carrier to resolve the issue and offer a replacement or refund if necessary.

9. Delivery Address Accuracy

It is important that you provide an accurate and complete shipping address. We are not responsible for delays or lost packages due to incorrect or incomplete address information. Please double-check your shipping address before completing your order.

10. Contact Us

If you have any questions regarding our Shipping Policy, need assistance with tracking, or have any other shipping-related inquiries, please don’t hesitate to contact us:

Thank you for choosing Wrist Wonders! We are dedicated to providing you with high-quality products and ensuring a smooth shipping experience.